Q: What are Orchid Brand's main products?
A: Founded in 1966 by Mr. Wu Liang-Hui, the founder of Orchid Brand, the company began as a wholesaler of dried goods and has since grown into a trusted supplier of premium frozen seafood and prepared food ingredients. Its diverse product portfolio includes surf clams, flying fish roe, capelin roe, sliced whelk, conch slices, sakura shrimp, hokkigai, mirugai, grilled eel (kabayaki), grilled tilapia belly, Chilean abalone slices, South African abalone slices, fish maw, crystal shrimp, as well as lobster stock, lobster paste, and thickening sauce.
With decades of expertise in seafood sourcing, processing, and supply, Orchid Brand provides wholesale distribution, customized product specifications, OEM services, and comprehensive food ingredient solutions tailored to the needs of restaurants, hotels, banquet caterers, food manufacturers, and retail distribution channels.
Q: What inspections and certifications do Orchid Brand's products have?
A:At Orchid Brand, food safety and quality assurance are our top priorities. Our products are manufactured in compliance with applicable food safety regulations and industry standards. To ensure consistent quality and safety, we regularly conduct third-party testing for microbiological contaminants, heavy metals, veterinary drug residues, and other relevant food safety parameters.
Please note that the specific testing items and certifications may vary depending on the product. If you would like information about a particular item, feel free to contact us, and we will be happy to provide the relevant details.
Q: How does Orchid Brand's quality control (QC) process work?
A:Orchid Brand maintains quality control at every stage — from raw material inspection, production, and processing to packaging and shipping. Testing and batch tracking are arranged according to product requirements to ensure consistent quality and compliance with food safety standards.
Q: What are the advantages of sourcing from Orchid Brand?
With over 50 years of ingredient-sourcing experience, Orchid Brand has partnered with numerous renowned restaurants, hotels, Michelin-starred establishments, and restaurant chains. We offer stable supply, a diverse product range, quality control, and customized services to help our foodservice and distribution clients improve procurement efficiency.
Q: What customization services does Orchid Brand offer?
Orchid Brand offers a wide range of customization services, including product specifications, packaging, weight, flavor, and processing methods to meet customers' specific requirements. The scope of customization is evaluated based on the product type and order quantity.
